FAQ

We offer non-medical home care services, including assistance with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, mobility support, companionship, light housekeeping, meal preparation, and medication reminders.

We serve adults, seniors, and individuals who need support at home due to aging, illness, disability, or recovery from hospitalization or surgery.

We currently offer home care services in the following North Carolina counties: Mecklenburg, Anson, Cabarrus, Catawba, Davidson, Forsyth, Iredell, Gaston, Lincoln, Rowan, Union, Davie, and Stanly.

All caregivers undergo a thorough hiring process that includes background checks, reference verification, and required training. Ongoing education and supervision are provided to maintain high standards of care.

We carefully match caregivers based on the client’s needs, preferences, personality, and schedule. Our goal is to create a comfortable and consistent care relationship.

We accept private-pay clients and are in the process of working with public and managed care programs where applicable. Please contact us to discuss current payment options.

Service minimums may vary based on care needs and scheduling. We are happy to discuss flexible options during your consultation.

Yes. For private-pay clients, a deposit equal to two weeks of service is required prior to the start of care. This ensures continuity of services and proper scheduling.

Care is overseen by management and clinical leadership. We use electronic visit verification (EVV) and regular check-ins to ensure services are delivered as scheduled and meet quality standards.

Absolutely. Care plans can be updated as needs change. We encourage open communication so services always align with the client’s current situation.

Getting started is easy. Contact us to schedule a consultation, and we’ll walk you through the assessment, care planning, and onboarding process step by step.