Privacy Policy

Effective Date: 1/1/2026

Terri’s Helping Hand Home Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.

Information We Collect

We may collect personal information when you:

Complete a contact or inquiry form
Submit an employment application
Request services or information

This information may include:

Name
Email address
Phone number
Any additional information you voluntarily provide

We do not knowingly collect personal information from children under the age of 13.

How We Use Your Information

Information collected is used to:

Respond to inquiries and service requests
Process employment applications
Communicate with clients, families, and referral partners
Improve our website and services

We do not sell, rent, or trade personal information.

Protection of Information

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

Third-Party Services

Our website may use third-party tools (such as hosting platforms or form services) to operate effectively. These providers are required to protect your information and use it only for authorized purposes.

Cookies and Website Data

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You may adjust your browser settings to disable cookies if desired.

HIPAA Notice

Terri’s Helping Hand Home Care complies with applicable privacy laws. While this website is not intended to collect protected health information (PHI), any health-related information shared with us outside the website is handled in accordance with applicable privacy and confidentiality requirements.

Your Consent

By using our website, you consent to this Privacy Policy.

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

SMS Terms & Conditions

By opting into SMS communications from Terri’s Helping Hand Home Care through our website, intake forms, service agreements, or other communication channels, you consent to receive text messages related to our services.

Types of Messages You May Receive

SMS messages from Terri’s Helping Hand Home Care may include, but are not limited to:

Appointment reminders
Service confirmations or schedule updates
Care coordination or service-related notifications
Account or billing notifications
General customer service communications

Message Frequency

Message frequency may vary depending on your interactions with our agency and the services you receive.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages from us unless you re-enroll.

Help & Support

For assistance, reply HELP to any message or visit our website at
www.terrishelpinghand.com

Privacy

We respect your privacy. Your information will be used only in accordance with our Privacy Policy and will not be sold or shared for marketing purposes.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: admin@terrishelpinghand.com
Website: www.terrishelpinghand.com